Frequently Asked Questions
How do I claim a rank?
Submit your product URL or @handle and pay the amount shown. See the Rules for exactly how ranks and outbidding work.
How much do I need to bid?
Whatever it takes to beat the current holder of the rank you want. Any occupied rank can be taken by paying more than its current amount.
What happens if someone outbids me?
You drop to the next available rank, or into the Kuiper List. You can reclaim the spot at any time by outbidding again — see Rules.
Is this a real payment?
Yes. Checkout is processed by Dodo Payments, and your bid is only placed once payment is confirmed.
Can I get a refund?
No. All payments are final. See our Refund & Cancellation Policy for the one narrow exception (a duplicate or erroneous charge).
Is my data safe? Who sees my company info?
Your listing — company name, logo, category, and bid amount — is public by design; that's the whole board. Payment details are handled by Dodo Payments, not stored by us. See our Privacy Policy for the full picture.
Is BidOrbit available outside India?
Yes. BidOrbit is operated from India but is open to bidders anywhere in the world.
How do I report a fake or prohibited listing?
Email us via the Contact page with the listing's URL or handle and what's wrong with it.
How do I contact support or file a grievance?
Email bidorbits@gmail.com, or see our Contact page for our designated Grievance Officer and response timelines.